Privacy Policy

Policy Overview

Effective Date: 31-08-2024

At Withatoba Online Store, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information Collection

• We collect personal information that you voluntarily provide to us when you create an account, place an order, or contact us. This may include your name, email address, phone number, billing and shipping addresses, and payment information.
• We also automatically collect certain information when you visit our website, such as your IP address, browser type, and browsing behavior.

2. Use of Information

• We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
• We may also use your information to improve our website, personalize your shopping experience, and send you promotional offers and updates if you have opted in to receive such communications.

3. Data Sharing

• We do not sell or share your personal information with third parties, except as necessary to process your orders (e.g., sharing your address with shipping companies) or comply with legal obligations.
• We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided that they agree to keep your information confidential.

4. Data Security

• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

• You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly at support@withatoba.com.
• You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in any email we send you.

6. Cookies

• Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

7. Changes to This Policy

• We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Information

• If you have any questions about our privacy policy, please contact us at:
  • Email: support@withatoba.com
  • Phone: +2783-502-9826
  • Address: 31 Los Alamos, 36 Montrose Avenue, Randburg 2168, Johannesburg, South Africa